iDEAL Privacy & Cookie Statement

On this page, you will find a brief version of our privacy and cookie policy. This information provides an overview of how we handle your data, but it is not comprehensive. If you would like to read the full document, you can download the complete privacy and cookie policy via the link below and at the bottom of this page.

iDEAL Privacy Statement EN

Contents

  1. Introduction  
  2. Visiting the iDEAL Website  
  3. When You Contact Currence  
  4. iDEAL Profile  
  5. General Provisions  
  6. Questions and Contact Information

 

Introduction

iDEAL is an online payment method that allows you to make a payment (hereinafter: the "iDEAL payment") via your own bank, payment institution, or electronic money institution (hereinafter: the "payment service provider"), for example, after placing an order at a webshop or scanning a QR code on an invoice.

This statement provides information about the processing of personal data for processes where Currence iDEAL B.V. is the data controller. Currence is the data controller for processing your personal data.

For iDEAL payments, Currence iDEAL B.V. acts as a processor, not as a data controller. Your payment service provider is responsible for processing your personal data in iDEAL transactions and profile registrations. Other involved parties, such as the payment service provider of the recipient or the iDEAL acceptor, may also be responsible for data processing. Please refer to their privacy statements for more information.

1. Visiting the iDEAL Website

Currence maintains a website to provide information to users and other interested parties. To ensure the proper functioning of this website, Currence collects and processes the following categories of personal data when you visit www.ideal.nl:

  • Technical information about the equipment used to visit the website, such as the IP address, MAC address, and software used, as well as browsing behaviour.
  • Information about how you use the website to understand if it works well and is clear, including the duration and time of your visit.
  • Cookies: for more information about cookies, please refer to the relevant section.

Currence processes this data to improve the website and does not share your personal data with third parties for commercial purposes.

2. When You Contact Currence

When you contact Currence via www.ideal.nl, the following categories of personal data may be processed:

  • Name, email address, account number, company name, payment service provider details, the 16-digit iDEAL transaction number, and any additional comments.

These data are processed based on consent or legitimate interest and will not be retained longer than necessary.

3. iDEAL Profile

You can register a profile with iDEAL (the "iDEAL user profile"). This is a personal profile where you can store personal data that can be provided to an iDEAL merchant, such as a webshop, during an iDEAL payment. The payment service provider and Currence are jointly responsible for this data.

The personal data processed for an iDEAL profile includes:

  • First and last name
  • Address details
  • Email address
  • Telephone number
  • Masked account numbers
  • Unique tokens to identify your profile

These data are processed for the performance of the iDEAL profile agreement, such as enabling the iDEAL Snel betalen (Fast Payment) and Snel bestellen (Fast Checkout) services.

4. General Provisions

Your Rights

You have the right to:

  • Access your personal data
  • Amend your personal data if it is incorrect
  • Delete your personal data if it is no longer needed
  • Object to the processing of your personal data
  • Restrict the processing of your personal data
  • Transfer your personal data to another party

To exercise these rights, please contact Currence or your payment service provider.

Questions and Contact Information

If you have any questions regarding this Privacy & Cookie Statement, how we process your personal data, or if you would like to exercise your privacy rights, you can contact the Data Protection Officer at privacy@currence.nl.

Postal address: Currence iDEAL B.V., Attn: Data Protection Officer, P.O. Box 95301, 1090 HH Amsterdam.

iDEAL Privacy & Cookie Statement